IxDA Sydney June 2017 – You talkin’ to me?

Humans have been conversing to get things done for thousands of years. The rise of the speed and power of modern CPUs combined with fast networks and clever algorithms allow us to go beyond prepared scripts. Clever AI allow digital systems to adapt and learn from interactions, so that we now have new ways to automate conversations for a user goal.

This meetup centres on what Interaction Designers need to do and consider when approaching this new emerging interface.

Classification, cognition and the future of UX work

Donna Spencer

Come and learn about how categories, concepts and language work in our brains. An understanding of this is fundamentally important in any UX work that involves categorising, grouping and describing ideas with language. It’s only going to get more important as we start working with algorithms that affect what and how we offer services to our users.

Using Conversational UI to challenge our concept of an App

Jay Whittaker

Marshall McLuhan said “the medium is the message”, meaning the medium changes how the message is perceived. J will tell a story about how he came to prototype a conversational UI, and how this new medium challenged the team’s thinking. This is less about the ‘how’ of constructing a Conversational UI and more about the ‘why’. What thinking we needed to challenge and why this approach helped achieve that. In a broader sense it reflects the evolution of the industry in the past 5 or so years.

About Donna

portrait of DonnaDonna is a veteran UX freelancer, who has done all the UX things over the last 20 years, with a focus on information architecture and detailed design.

Donna on Twitter: maadonna
Website: maadmob.com.au

About Jay

portrait of JayJay is the Associate Director, Strategic Designer at Lab49. Jay has 12 years experience in Australia and the UK, working as a UX strategist, product manager and occasional futurist.

Jay on Slideshare: slideshare.net/JayWhittaker
Jay on Twitter: jaywhittaker1


Climbing Strategy Mountain: Mindset and tools to amplify your value

Sydney Cityscape at dusk

Based on Dave’s recent book published by UXPin, this half-day workshop on strategic planning will add or enhance the skill of strategic thinking that few designers are taught in their career paths. Thinking strategically is a valuable skill especially for those wishing to take on roles of leadership and management. This workshop will teach mid-level practitioners and managers to think and plan strategically utilising a set of valuable frameworks that can be used with cross-functional teams upon returning to work after the workshop.

The workshop will have 3 sections that follow the primary metaphor of a mountain climb. First, the creation of a vision that helps you find the “peak” your expedition will advance towards. Then map out the “path” you’ll use to achieve the goal of the vision, and helps all stakeholders with related goals along the way. Finally, how to use the key points along the path to observe, measure, reflect, evaluate, learn and adapt.

Attendees of this workshop will gain the following insights and abilities:

  • Insight into how an outcomes-oriented approach to strategy can help individuals create value for your organization.
  • A methodology for project planning their day to day activities to meet strategically valuable goals.
  • A framework that will allow them to go back to work and apply strategic thinkng at any level of zoom inside their organization.

This workshop would be valuable to the following roles in senior indivdual contributor or management roles:

  • Designers
  • Developers
  • Product Managers
  • Content Strategists
  • Researchers

By taking this workshop you’ll be able to go back to work with a strategic mindset and set of tools that will amplify your own contribution to your own organisation as well as your team’s.

Bio: Dave Malouf is a design studio coach specialising in how to help organisations amplify the value their design teams produce.

In conversation with Rachel Nabors (Microsoft, Seattle)

In collaboration with Respond conference and SydCSS, IxDA Sydney are hosting one of the leading minds in animation and web design, Microsofts Rachael Nabors. This interactive Q&A session chaired by Katja Forbes, local leader for IxDA Sydney and Fiona Chan, Local Leader of SydCSS, will explore hot topics related to web animation including:

  • challenges for web animation: it sits squarely at the intersection of web development, UX, and design. If these three groups are siloed or have communication problems, they can’t produce consistent, meaningful UI animation.
  • tools and devices for communication of web animation
  • improving UX with animation
  • the needs of motion designers coming into web development from the animation and app development industries

The Q&A session will be followed by beer & cider sourced from Newtown’s local drinks purveyor, Young Henrys in the Faculty of Architecture & Design.

Rachel works on the Edge browser at Microsoft. She also does a lot of work with animation on the web, cultivating the community around this important growing component of solid web design.

Rachel believes the future of the web is in motion. Literally. Motion design and UI animation are among the last things standing between web design and native app development. Good animation is the difference between a clunky jump-cut interface and a flowing gestural one; the difference between an interactive story game and a picture book.

She’s been crazy about this field since she gave her first talk on making music videos with CSS animations and HTML5 audio, and has been traveling the world, giving talks and training sessions on the topic and writing about her findings ever since.

IxDA Sydney April 2017 – Design Equality

In anticipation of GAAD on May 18, the IxDA Sydney April 2017 event focussed on the state of the Inclusive Design landscape and opens the door to what lies beyond the current state. Designing for all, Design Democracy and Inclusive Design are ways to describe aspects of design that include the spectrum of humanity in design decisions. It is both passionately advocated as well as insensitively dismissed; as you may guess, IxDA Sydney is a passionate advocate of Inclusive design. April’s Meetup had both a broad overview of Inclusivity, and in addition, IxDA Sydney is very pleased to have Tim Noonan present to us about the issues to be aware of, how to design for it, and some interesting advances in tech that are interesting.

Inclusive Service Design: Web, Mobile, Voice Interfaces and Beyond

Tim Noonan

Tim engagingly explores recent and emerging technological developments and the ways their designs can include (or exclude) different users. He discusses the role of accessibility standards and guidelines, and what we need to do when they don’t yet exist. Tim finishes with some key UX principles for designing and testing the fast-expanding field of voice-based systems and intelligent agents.

Everyone is different

Sarah Pulis

Sarah kicks off the session with a brief overview of what Inclusive Design is and why it is important for Interaction and Experience Designers to understand the value it has for all users. Design is creativity with constraints, and constraints can boost our creativity and spark innovation, resulting in a better experience for all. Sarah takes us through the fundamentals of designing for inclusion that will help us be both better designers as well as more creative problem solvers.

About the speakers

Tim Noonan

Tim Noonan has a degree in Cognitive Psychology & Education and has been instrumental in the fields of inclusive service design and voice user interface design since the early 90s. Tim is the principle author of several standards relating to automated voice systems, telephone-based speech recognition and four industry standards on the accessibility of electronic banking channels and inclusive authentication.

Tim was engaged as the lead Inclusive User Experience designer for iVote – a fully automated telephone-based and web-based voting system for the NSW Electoral Commission. Tim’s consulting clients have included: Westpac & St.George banks; AMP; Optus; NSW Ministry of Health; Red Energy and the Australian Human Rights Commission.

Tim on Twitter: twitter.com/TimNoonan
Tim’s website: www.timnoonan.com.au

Sarah Pulis

Sarah is co-founder and director of accessibility services for Intopia. She has worked in accessibility and inclusion in the digital space for 7 years, working with organisations strategically as well as at a project level. She is also founder of A11y Bytes and A11y Camp, Australia’s largest community digital accessibility events.
She likes to bang on about accessibility and inclusion – so watch out.

Sarah on Twitter: twitter.com/SarahTP
Intopia’s website: intopia.digital

IxDA Sydney Feb 2017 – Jeff Gothelf

Design in Context

On 22 Feb, 2017, we bring you Jeff Gothelf, co-author of Lean UX and his latest, Sense and Respond. Warming up the audience before that, we will be bringing highlights from this year’s interaction17 in New York.

Scaling Lean: Principles over Process

The term Lean has become widely popular, particularly with the word “startup” attached to it. This has led many people to believe this is an approach to work relevant only to new companies or initiatives. Lean-curious companies who have tried to implement these ideals often stall at one or two teams citing organizational complexities, politics and dependencies as insurmountable obstacles to Lean Startup at scale.
Can Lean Startup practices be scaled — not just as culture and philosophy but as tactical process? In this practical presentation, Jeff will share several methods for scaling Lean Startup techniques in large organizations exemplified in detailed case studies and professional experience. Jeff will cover knowledge management, intra-team dependencies, infrastructure requirements and several other elements of ensuring successful Lean Startup practices in companies of any size.

Interaction17 highlights

To kick off the year we have a special guest bringing the highlights from this year’s premiere IxDA global event. You can check out the presentations from 2016 on the IxDA Vimeo channel.

Jeff Gothelf

Jeff is a Lean UX advocate and User Experience designer based in New York City. Jeff worked for 20+ years as a designer, team leader, author and coach. He worked in a variety of capacities both in-house and as a consultant at companies like iXL, AOL, WebTrends, Fidelity, The Ladders and Neo Innovation (as co-founder of the NYC office). These days he spends his time as a coach, workshop leader and public speaker.